TERMS AND CONDITIONS
Our prices include:
All services especially mentioned in each program. Accommodation in selected hotels and/or similar categories based on chosen amenities, considering that the hotel day starts at 3:00 PM and ends at 10:00 AM the next day. All mentioned taxes.
Our prices do not include:
Any taxes not specified in the program. Unspecified food and beverages, as well as special dietary meals. Any extras of any kind, such as laundry, phone calls, drinks, meals on the road, or full board unless explicitly detailed in each itinerary. Visa fees, consular fees, document processing,
and/or permits for minors, when necessary. Optional or facultative excursions and/or visas. Excess baggage charges. Stays and/or additional expenses due to flight cancellations, schedule changes, or delays in departures or arrivals of airplanes and other means of transportation, due to
unforeseen and/or beyond our control reasons. Coverage for luggage loss, theft, and/or damage. Any other service not specifically detailed in the tour itineraries or the respective general conditions. Costs or interest for credit or financed operations. Communication or reservation expenses.
Documentation:
The Responsible Operators for each program and Boomerang Viajes decline all responsibility to passengers in case of visa denial by some authority due to customer-specific reasons or if their entry into the country is denied. Any expenses arising from these circumstances will be the
responsibility of the passenger, and, in these circumstances, the conditions established for cancellations and voluntary withdrawal from the service will apply.
Required Documentation:
It is the absolute responsibility of the passenger to verify all necessary documentation, for themselves and their family group, for traveling according to the required services. The Responsible Operators for each program and Boomerang Viajes decline all responsibility to the
passenger if a lack of valid documentation prevents them from traveling. A valid passport with
necessary visas and/or tourist cards, when required, is mandatory. In the case of passengers
under 21 years of age, they must always have a duly notarized parental authorization and a copy
from the Notary Public and the Notary College. For family groups with children under 21 years of
age, the civil marriage certificate or the birth certificate of each child is also required.
Registrations:
Registrations are accepted by delivering a 30% deposit on the total price, which does not freeze
the rate until the final balance is paid. The balance must be paid 15 days before departure. Special
programs require compliance with specific requirements.
Cancellations:
In case of cancellations of services booked with more than 45 days in advance of the departure
dates, 10% of the total price will be retained as expenses. For cancellations between 45 and 30
days, 25% will be retained. For cancellations between 30 and 15 days, 50% will be retained, and
for cancellations with 15 days or less, the retention will be 100%. No refunds will be given for
services from which the passenger voluntarily withdraws during the trip.
Modifications:
The Responsible Operators and Boomerang Viajes reserve the right to alter any of the stages of
the itineraries without prior notice if it is necessary to ensure a better execution of the trip or due to
force majeure. If unforeseen circumstances force us to suspend any of our services, registered
customers will only be entitled to a refund for the unused services, after deducting the
corresponding expenses, waiving any additional claims. Passengers who wish to modify the
itinerary on their own may do so but will not be entitled to monetary refunds for services already
contracted.
Liabilities:
The Responsible Operators and Boomerang Viajes (E.V.T Leg. 10947 Disp. 120/1 by Bettina
Alejandra Gonzalez) state that they act as intermediaries between passengers and various service
providers (Airlines, Maritime, Car Rental Companies, Travel Agencies, Buses, Hotels, Cruises,
etc.) included in the programs. Consequently, Boomerang Viajes is exempt from any responsibility
for the deficiency of services.
Total Price:
The prices indicated in our brochures and rate cards are based on the rates and exchange rates at
the time of printing, and are therefore subject to changes, even without prior notice. Travelers are
obliged to pay the difference before the start of the tour. In all cases, regardless of the cancellation
penalty, administrative fees will be charged (minimum 10% of the total travel value). Registration
for our services implies that passengers fully understand, agree with, and accept the current
general terms and conditions, and that they have been duly notified according to Law 18829.