At Boomerang Viajes, we understand that providing information online involves a great deal of trust on your part, and we are committed to ensuring the security and confidentiality of the personal information you provide when you visit our website or use our services. Before submitting your personal information, please read these Privacy Policies carefully to learn about our privacy practices. By visiting the Website or using our services, you accept the practices described herein. These Privacy Policies are part of the Terms and Conditions of Use of the Website.

Changes to these Privacy Policies

Boomerang Viajes may change or modify these Privacy Policies in the future. We will indicate the date of the last revision of these Privacy Policies at the top of this page, and all revisions will take effect upon publication. We will notify our members of substantial changes to the Privacy Policies by posting the updated version of the Privacy Policies in this section or by sending an email or posting it on the homepage or other sections of the Website to keep you informed of the changes made. We encourage you to periodically check these Privacy Policies to view the most recent version.

What information we collect

We receive and store all the information you enter on our website or provide to us in another way. This includes information that can identify you, such as your first and last name, phone number, postal and email address, username and password, and billing information (such as your credit card number, cardholder’s name, card expiration date, authentication code, and billing address). We may also request information about your preferences and travel plans, including food requests, seat selection, information about your frequent traveler/hotel program, and airfare, baggage, and ticket class options. All the above in this paragraph will be considered “Personal Information”. You may choose not to provide us with information, but it may be required for certain actions, such as submitting reviews about other users, making comments, or making reservations or payments.

Your Personal Information is protected as provided by the Data Protection Law 25.326 (with its amendments) and regulatory rules in Law 25.326. We take reasonable measures to ensure that your information is adequate, relevant, and not excessive according to its intended use. We will keep the confidentiality of your Personal Information as provided in Law 25.326 and in these Privacy Policies. You have the possibility provided by Law 25.326 to exercise the rights of access, rectification, and deletion of the Personal Information we have in our database.

You guarantee and are responsible, in any case, for the truth, accuracy, validity, and authenticity of the Personal Information provided and undertake to keep it duly updated. Visit the “Your Profile/User” page to access your contact information and update it on the Website.

Information about other people

Through our Website, you can provide contact and travel-related information for other people. If you make a reservation for another person through Boomerang Viajes, you must provide that person’s personal information. You must obtain the consent of other individuals before providing us with their personal information since access to viewing or modifying information related to them will only be available through your account.

Information from other sources

We may periodically obtain personal and non-personal information about you from affiliated entities, business partners, and other independent third-party sources, social networks, and add it to the information we already have about you. For example, if you access third-party services, such as social media services through our Website or before entering our Website, we may collect information such as your username, password, and other information you provide to us through those services. We will work with our existing partners and potential future partners to improve and personalize your use of our Website according to the practices described in this section and in this Policy.

Automatic information

When you visit the Website, we automatically collect certain information from your computer or device. For example, we will collect session data, including your IP address, web browser software, and the referring website. We may also collect information about your online activity, such as the content you view, the pages you visit, and the searches or reservations you make or provide. One of our goals in collecting this automatic information is to help us understand the interests and preferences of our users and personalize your user experience.

Payment information

If you make travel reservations or book any type of travel services, we will collect your payment information, including your credit card number, cardholder’s name, expiration date, authentication code, and billing address. We will securely use this information to complete the transaction.

We may give users the option to save payment information related to their form and choice of payment on our Website. If you save that payment data on the Website, you can add, delete, or modify that information at any time in the Account Settings.

Cookies and other web technologies

Cookies are small data text files and can be stored on your computer’s hard drive or on your Device (if allowed by your web browser). Boomerang Viajes, its Website, its affiliated websites, and Applications use cookies for the following purposes:

  • To help us recognize your browser as a previous visitor and save and remember the preferences that may have been set while your browser visited our site, such as your login information. Note that member IDs, passwords, and other account-related information included in these cookies are encoded for security purposes.
  • To help us personalize the proposals, content, experience, and ads we provide you on the Website, Applications, and other Internet websites.
  • To help us with the measurement and research of the effectiveness of features, offers, ads, and email communications (by determining which emails you open and run).

Most web browsers have an “Help” section on the toolbar that should tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable all cookies. Note that if you refuse to accept cookies from Boomerang Viajes, you will not be able to access parts of our Website.

Our sites may also use web beacons (also known as transparent GIFs, pixel tags, or web bugs), which are small graphics that have a unique identifier similar to cookies in terms of their function and that are placed in the code of a web page. We use web beacons to monitor user traffic patterns from one page within our sites to another, to deliver or communicate with cookies to see if you’ve accessed our site from an online advertisement displayed on a third-party website, and to improve site performance.

How we use your information

Boomerang Viajes uses the information we collect about you for the following general purposes: for registration and to manage your account, including allowing you to access and use our Website and Applications, to maintain communications with you, including providing information about Boomerang Viajes; to enable us to post your reviews, ratings, images, forum posts, and other content; to facilitate your travel reservations and payments for travel and other tourist services; to respond to your questions and comments; to measure interest in our products, services, Website, Applications, and to improve them; to notify you of special offers and products or services available that may be of interest to you that we or our partners have to offer you; to otherwise customize your experience with Boomerang Viajes; to solicit information from you; to resolve disputes or issues; to prevent potentially prohibited or illegal activities; to enforce our Terms and Conditions of Use of the Website, among other uses.

With whom we share your information

You agree that Boomerang Viajes may share your Personal Information with the following entities:

  • Providers, including, among others, hotel providers, airlines, cruise providers, car rental providers, or activity providers, or administrators or owners of vacation rentals who complete your travel reservations. Through the Website and its affiliated sites, all products and services provided by third-party providers are described as such. The information we share with providers to facilitate reservations will be managed according to the applicable privacy policies of the providers, except for payment information. We only share payment information when it is necessary for travel reservations facilitated or made at Boomerang Viajes and restrict the use of payment information by providers for such purposes.
    Third-party providers who provide services or functions on our behalf, including business analysis, payment processing, customer service, marketing, public relations, distribution of surveys or sweepstakes programs, and fraud prevention. We may also authorize third-party providers to collect information on our behalf, including, for example, data needed to perform functions of our Website or to facilitate the delivery of online ads tailored to your interests. Third-party providers have access and may collect information only as needed to perform their functions and are prohibited from sharing or using the information for any other reason.
    Business partners with whom we may offer products or services in conjunction. If you choose to access these optional services, we may share information about you, including your personal information, with these partners. Please note that we do not control the privacy practices of these third-party business partners.
    Social Media Services. You may choose to access certain third-party social media websites and services (such as Facebook) through our Website. When you do so, you share information with those sites, and the information you share will be governed by their privacy policies. You may also be able to modify your privacy settings on these third-party social media websites..

We may also share your information if we believe, at our sole discretion, that such disclosure is necessary:

  • To comply with notifications, requirements, court orders, or other legal or governmental processes that we consider legitimate and enforceable; to establish or exercise our legal rights; to defend against legal claims or as required by law. In such cases, we reserve the right to present the information we deem necessary, including any information about you, to exercise any available rights, and you waive any legal objection you may have regarding this.
  • To investigate, prevent, or take action related to illegal or potentially illegal activities; to protect and defend the rights, property, or safety of Boomerang Viajes, our customers, or others; and in connection with our Terms and Conditions of Use of the Website and other agreements.

If you choose to create a profile on the Website, certain information in your profile may be publicly viewable and identifiable through your screen name. You can see your profile as the general public will see it. Additionally, if you choose to participate in any user-to-user communications programs, other users of the Website can contact you via the Website. However, Boomerang Viajes will not share your email address with any other user or display it publicly.

Your options regarding the collection and use of your information:

  • As previously mentioned, you can choose not to provide us with any information, although it may be necessary to take advantage of some features offered by Boomerang Viajes.
  • You can also add or update information and close your account as described above.
    Email communications. Boomerang Viajes wants to make it easy for you to take advantage of travel-related opportunities on our website. One way we do this is by sending you email messages with information about your apparent travel-related interests. We believe these email messages will provide you with useful information about special travel offers available through our sites. Please note that you can choose not to receive these email messages.
  • The Help option in the toolbar of most browsers will tell you how to prevent your browser from accepting new cookies, how to make it notify you when you receive a new cookie, or how to disable all cookies. Please note that if you refuse to accept Boomerang Viajes cookies, you may not be able to access parts of our website.

How we protect your information:

At Boomerang Viajes, we are committed to protecting the information we collect. While no website can guarantee security, we have implemented administrative, technical, and physical security procedures to help protect the personal information you provide. We use encryption when transmitting your personal information between your system and ours, and between our system and those with whom we share confidential information. We employ firewalls and intrusion detection systems to help prevent unauthorized access to your information

Children’s Privacy:

The Website is a site and/or application for the general public and does not offer services directed at children. In the event that a person submits personal information to us, and we become aware that the person is under 18 years of age, we will remove or destroy that information as soon as possible. We do not knowingly collect information about children under 18.

External Links:

If any part of the Website links you to other websites, those external websites do not operate according to these Privacy Policies. We recommend reviewing the privacy statements posted on those other websites to understand their procedures for collecting, using, and disclosing personal information.